AI Solutions & Pricing
For Contact Centres
Reduce Costs Dramatically & Enhance Customer Experience
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Clients typically reduce their costs by 70%+
when implementing our AI Solutions
Enhance Agent Performance
Improve Customer Experience
Lower Costs
All at Once!
Start with the right solution, whether you’re starting with foundational Quality Assessments or automating specific areas of your Contact Centre.
Start With Automated
With Options for Live Agent Assist and More...
Base Price: $44.99 /Agent/mo.
A nominal one time set-up fee will apply
The Foundation for AI Excellence
Start with Automated Quality Assurance to enhance agent performance, compliance, and customer experience, track First Call Resolution, reduce repeat callers, identify sentiment & emotion and proactively address issues.
What’s Included
AI-Powered Quality Monitoring & Compliance
Real-time Insights & Actionable Data
Unlimited Calls per month/agent
100% Quality Evaluations
Sentiment Analysis/360 Emotion Detection
Detailed Voice Transcription
FreeForm Call Search, Call Categorization & Key-Phrase Spotting
Cx Post-Call Analysis (NPS)
Language and Redaction Model
StandAlone AI Solutions
Targeted Solutions for Immediate Impact
Choose any of our standalone AI solutions to address specific needs in your Contact Centre. Each solution can be deployed independently or integrated into your existing system.
What’s Included
Applies to Any/All StandAlone Services
No Set Up/Development Fees!
Pay Only for Calls Successfully Completed/Retired, Routed or Surveys Completed
Proof of Value - 1st 30 Days are FREE with No Obligation!
Call Insights/Intents - Analytics
EXAMPLE
Scenario
You have a straight forward contact type (i.e. Make a Payment, Payment Status, Order/Claims Status, Scheduling, etc.)
Your current cost per call = approximately $4.00 for a 3-4 minute call
New cost with Contact Automation = approximately $.60 per completed/retired calls (regardless of what the call length is)
The Value is Indisputable
Approximate Savings = $3.40 /call = 85% Cost Reduction!
Eliminate Wait Times for These Call Types; thus Reducing Overall Wait Time
7/24 Availability
Stay Competitive in a Cut-Throat Market...
Realize Immediate and Dramatic Savings
Unlock the Power of AI &
Revolutionize Your Contact Centre
Who Can Benefit?
Contact Centres of all sizes
Whether you have a Contact Centre Technology platform (CCaaS) or Not
Many AI Solutions have no dependencies and can be implemented immediatetly,
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