Lean is NOT about Applying a Set of Tools

Lean is not a set of tools to apply, but rather a new way of thinking. While it is important to understand the tools, it is critical to understand their application and how to create a culture that will embrace and sustain the thinking.

Without this commitment, all the lean projects in the world will not have any significant or sustainable benefits.

Eric Young
President
Tele-Centre Assist Inc.
www.telecentreassist.com